The future of travel may look different but at the Whisky Vaults Hotel our commitment to a safe, secure stay is fundamental to delivering the highest quality and high standards of hospitality.

As the world adjusts to new travel norms and expectations, at the Whisky Vaults Hotel we’re enhancing our already high standards of cleanliness and supporting your personal wellbeing throughout your stay. We are closely following the recommendations of global, government and local public health authorities, including WHO (World Health Organisation) and CDC (Centres for Disease Control and Prevention,) in relation to COVID19 advice.

Our Commitment to Cleanliness and Wellbeing

We have a commitment to rigorous cleaning procedures in our Hotel and Bars which we implemented when we first opened the Whisky Vaults Hotel. With updated measures in place, you can expect to see further developed procedures which are designed to give you greater confidence in your protection during your stay and provide our small hotel team the protection needed. We already include deep cleaning as part of our rigorous cleaning regime, using hospital-grade disinfectants. Guests can expect to see evolved procedures in every area of the hotel, including increasing the frequency of all our cleaning processes, which include:

• Reception: Reduced contact at check-in, touchless transactions, invoices emailed to you, social distancing of recommended levels, front desk screens, sanitised room keys, hand sanitiser stations, key drop and paperless check out for guests upon departure.
• Guest Room: Visible verification of sanitised items (e.g. glassware, light switches, remote controls,) a reduction of in-room furnishings such as scatter cushions and throws, and new laundry protocols carried out by our professional off-site laundry provider.
• Public Spaces: Additional deep cleaning of high touch surfaces, hand sanitiser points throughout the hotel, one-way systems put in place and ‘last cleaned’ charts displayed. To help our guests enjoy a relaxed, socially distant comfortable time within Whisky Vaults we have opened our large Whisky Tasting suite and large outside beer garden.
• Food: Pre-packed ‘Grab and Go’ breakfast pack delivered to your room.

Enabling the personal well-being of our guests and colleagues is our top priority. We have undertaken training and developed guidance and resources for our small hotel team on their return to work, to keep both guests and staff safe. This includes:

• Cleanliness information in our hotel and on our booking channels.
• Social distancing operating procedures and signage.
• Updated and ongoing staff training on new procedures.
• Hand sanitiser throughout the hotel.

We hope this gives you reassurance as you look ahead to future travel plans.

On behalf of everyone at the Whisky Vaults Hotel, thank you for your continued loyalty, trust and support.

Best wishes
John, Helen and our fantastic, wee hard-working team 😊